Privacy Policy
Your trust matters to us. This policy explains what information we collect and how we use it.
Information we collect
- Order details — your name, phone number, email, and delivery address, so we can process and ship your order.
- Communication — messages you send us on WhatsApp or email.
- Basic usage data — if you accept analytics, Google Analytics records which pages are visited and how the site is used. See Cookies and analytics below.
How we use your information
- To process, pack, ship and confirm your orders.
- To provide order updates and customer support.
- To improve our products and website.
What we never do
We do not sell or rent your personal information to anyone. We share details only with trusted partners strictly needed to fulfil your order (for example, delivery and payment partners).
Payments
Payments are handled securely by our payment partners. We do not store your full card or UPI details on our servers.
Cookies and analytics
We use Google Analytics to understand which pages devotees find useful. It is never loaded until you accept it, so if you decline — or simply ignore the banner — no analytics cookies are set and nothing is sent.
When you do accept, Google receives the page address you are viewing along with general information such as your approximate region, browser and device. We deliberately strip the part of the address after the “?”, so references like your journey identifier are never included. Your name, email, phone number, Sankalpa details, personal prayers and journal entries are never sent to Google, and we do not use analytics for advertising.
Your choice is remembered on your own device, and analytics is switched off automatically if your browser sends a “Do Not Track” signal.
Your choices
You may request access to, correction of, or deletion of your personal information at any time by emailing admin@maavratam.com.
Contact
For any privacy question, write to admin@maavratam.com.