Refund & Returns Policy

Every order is checked and packed with care. If something isn't right, we'll make it right.

Damaged or incorrect items

If your order arrives damaged, defective, or incorrect, please contact us within [7] days of delivery with photos. We will arrange a replacement or a full refund at no extra cost.

Return window

• Eligible items may be returned within [7] days of delivery.
• Items must be unused, in their original condition and packaging.

Non-returnable items

For reasons of devotion and hygiene, certain items cannot be returned once opened or used — including consumable pooja samagri, and personalised or made-to-order items — unless they arrived damaged or defective.

How to request a refund or return

Message us on WhatsApp (+91 95421 20904) or email admin@maavratam.com with your order number and the reason. We'll guide you through the next steps.

Refund processing

Approved refunds are processed to your original payment method within [5–7] business days of us receiving the returned item (or approving a damage claim).

Please review and confirm the bracketed timelines to match your actual policy.